Refund Policy

We have a 14-day return policy, which means you have 14 days from the date of purchase to request a return.

Refunds can not be given if the purchase date exceeds 14 days. 

All returned items should be sent back in their original condition and packaging where possible, including tags.

Returned items are solely your responsibility until they reach us. Please make sure they're packed up sufficiently and can't get damaged on the way!

As the parcel remains your responsibility until it arrives back with us, do ensure that you get proof of postage in case you need to contact us about your return.

Sale items & reduced items are NON REFUNDABLE. All reduced to clear items & sale items sales are final and can not be exchanged or refunded. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.